Terms of Service

1. Agreement

By creating an account, accepting an invitation, or using runClear, you agree to these Terms. If you use runClear for an organization, you confirm that you have authority to accept these Terms for that organization.

2. The service

runClear provides tools for customer relationship management, sales pipelines, tasks, customer conversations, quotes, inventory, orders, invoices, automations, teams, and supported integrations. Features may vary by plan, configuration, jurisdiction, or availability.

3. Accounts and organizations

• You must provide accurate account information.
• You are responsible for credentials, passkeys, API keys, and activity under your account.
• Organization owners and administrators control members, roles, teams, integrations, and business data.
• You must notify us promptly if you suspect unauthorized access.

4. Plans, billing, and changes

runClear may offer free and paid plans. Current plan prices and limits are shown in the product and may change on notice. Taxes, communications activation, phone numbers, messaging usage, additional seats, or other usage-based services may be charged separately where disclosed.

Paid services renew according to the checkout terms unless cancelled. Except where required by law or expressly stated otherwise, charges are non-refundable after the service or usage has been provided.

5. Your data

You retain ownership of business data you or your organization submit. You grant getClear Digital a limited right to host, process, transmit, display, and back up that data as necessary to provide, secure, support, and improve runClear.

You are responsible for the legality, accuracy, notices, permissions, and consents associated with your data and customer communications.

6. Communications and integrations

If you enable email, SMS, voice, Messenger, chatbot, API, webhook, or other integrations, you must comply with applicable laws, platform rules, carrier requirements, consent obligations, and third-party terms. You may not use runClear for unsolicited bulk messaging, purchased lists, spam, deception, or unlawful surveillance.

Third-party platforms may review, limit, interrupt, or revoke access to their services. We do not control those decisions and cannot guarantee continuous availability of an external integration.

7. Acceptable use

You must not:

• Use runClear for unlawful, harmful, fraudulent, or abusive activity.
• Access another organization’s account or data without authorization.
• Interfere with the service, bypass limits, or probe for vulnerabilities without permission.
• Upload malware or content that violates another person’s rights.
• Resell or sublicense runClear without written permission.
• Use automated access outside supported APIs or documented integrations.

8. Intellectual property

runClear, its software, design, documentation, trademarks, and branding are owned by getClear Digital or its licensors. These Terms do not transfer ownership or grant permission to use runClear branding except as needed to use the service.

9. Suspension and termination

You may stop using runClear at any time. We may suspend or terminate access for non-payment, a material breach, security risk, unlawful use, or harm to the service or others. Where reasonable, we will provide notice and an opportunity to resolve the issue.

10. Service availability and warranties

runClear is provided “as is” and “as available.” To the extent permitted by law, getClear Digital disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the service will always be uninterrupted or error-free.

11. Limitation of liability

To the extent permitted by law, getClear Digital will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data arising from use of runClear. Nothing in these Terms limits liability that cannot legally be limited.

12. Governing law

These Terms are governed by the laws of Manitoba and the applicable laws of Canada. Disputes will be brought in the courts located in Winnipeg, Manitoba, unless applicable law requires otherwise.

13. Changes and contact

We may update these Terms as the service changes. Material changes will be communicated where reasonably required. Questions may be sent to team@getclear.digital.